3010 W. Anderson Lane, Austin Texas

CLASS RETURN/CANCELLATION POLICY

Please use the supply list (if applicable) to make sure you have everything you’ll need to have a successful class.  Supply lists can be downloaded from the specific class page. Just enter the name of the class in the search field in the top left corner of our website. We are not always able to supply machine accessories or supplies if you forget yours. 

Please arrive 10 to 15 minutes early to set up, and be prepared to start immediately at the designated time. All classes start at the designated time and begin wrapping up ten minutes prior to the scheduled end to class. Late arrivals are accommodated up to ten minutes after a class commences. No guarantees for accommodation are made for arrivals later than ten minutes.

Cancellation Policy: Class fees are required at the time of registration to hold your place.  Because we must ensure that teachers are compensated for class time, there are no refunds for cancellations. You may receive store credit when you cancel within 72 hours of the class , if we can fill your place from the waiting list.  We reserve the right to cancel classes as necessary, at which time a refund or store credit will be issued. Sew Much More will do its best to notify students of a cancellation at least 3 days prior to the class date. There are absolutely no refunds or compensation for no-shows.

 

**Please note that if lunch and/or refreshments are provided, they are served as-is. If you have dietary restrictions, please bring your own lunch and/or snacks. Thank you!**

 



Certified Pre-Owned Return Policy & Warranties

All sales of CPO machines are final.

CPO warranty
90 days for machines less than $100
6 months for machine costs from $100 - $499
2 years, machine training and appropriate club membership for machines great than $500.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@sewaustin.com.


Shipping/Returning the CPO
To return your product, you should mail your product to: 3010 W. Anderson Lane Austin Texas US 78757

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you we require a trackable shipping service and shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions, please give us a call at 512-452-3166.  Thank you!